EIC Software Privacy Policy

Overview

EIC Software, a B-Squared Ventures LLC company ("EIC Software," "we," "us," or "our"), is committed to protecting the privacy of our customers, prospects, and business contacts. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect information that you or your organization provide to us in the course of our business relationship, including:

• Contact Information: Name, email address, phone number, job title, company name, and business address.
• Meeting Information: Meeting schedules, attendee lists, and Zoom meeting details.
• Business Information: Company details, order history, and account information related to our ERP and software services.
• Communication Records: Records of emails, text messages, and other communications related to our business services.

How We Use Your Information

We use the information we collect for the following business purposes:

• Scheduling and managing business meetings, including sending meeting invitations and reminders via email and SMS/MMS.
• Providing, maintaining, and improving our software products and services.
• Communicating with you about your account, orders, invoices, and support requests.
• Sending service-related notifications and updates.

Text Messaging (SMS/MMS)

When you are added as an attendee to a meeting scheduled through our platform, you may receive text messages including:

• Meeting invitations with date, time, and join information.
• Meeting reminders sent approximately one hour before scheduled meetings.

Message frequency varies based on the number of meetings scheduled. Standard message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Service Providers: Third-party services that help us deliver our products (e.g., Twilio for messaging, Zoom for video meetings). These providers are bound by their own privacy policies and are used solely to facilitate our services.
• Legal Requirements: When required by law, regulation, or legal process.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption, access controls, and secure data storage. All data transmitted through our platform uses industry-standard encryption protocols.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship, and comply with legal obligations.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal and contractual obligations.
• Opt out of text message communications by replying STOP.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

EIC Software, a B-Squared Ventures Company
1141 Rodeo Road, Cle Elum, WA 98922-9061
Phone: 844-FOOD-100 (844-366-3100)
Email: privacy@eicsoftware.com
Web: www.eicsoftware.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.